Privacy Policy

This Privacy Policy describes how Getoify ("we", "us", or "our") collects, uses, and protects information when you use our Shopify localization application ("the App") available at getoify.com.

1. Information we collect

Store data

When you connect your Shopify store to Getoify, we access the following data through the Shopify API:

• Product titles, descriptions, variants, and metadata
• Store locale settings and published languages
• Your Shopify store URL (myshopify.com domain)
• Shopify access token required to read and write translations

Account data

We store the following information to operate the service:

• Your store domain and OAuth access token
• Your selected target languages and brand voice settings
• Your glossary and tone configuration
• Translation history and status per product
• Subscription plan and billing status (managed by Stripe)

What we do NOT collect

We never access, store, or process:

• Customer orders, payment details, or personal customer data
• Customer names, emails, or addresses from your store
• Financial reports or analytics beyond plan status

2. How we use your data

We use the data we collect solely to provide and improve the Getoify service:

• To generate AI-powered product descriptions and translations using Claude (Anthropic)
• To push localized content back to your Shopify store via the Translations API
• To monitor new products via webhook and auto-sync translations
• To enforce plan limits and manage your subscription
• To display your translation status in the Getoify dashboard

3. Third-party services

Getoify integrates with the following third-party services to operate:

• Shopify — store connection, product data, and translation publishing
• Anthropic (Claude AI) — AI generation of product descriptions and translations
• Stripe — payment processing and subscription management
• Supabase — secure storage of store settings and translation records

Each of these services has its own privacy policy and data handling practices. We do not sell your data to any third party.

4. Data retention

We retain your store data and translation records for as long as your account is active. If you uninstall Getoify or request deletion, we will remove your store data within 30 days. Translations already published to your Shopify store remain in Shopify and are not affected by account deletion.

5. Data security

We use industry-standard security practices to protect your data, including encrypted storage, HTTPS-only communication, and restricted access to production systems. Your Shopify access token is stored securely and never exposed publicly.

6. Your rights

You have the right to:

• Request a copy of the data we hold about your store
• Request deletion of your store data at any time
• Disconnect Getoify from your Shopify store at any time

7. Changes to this policy

We may update this Privacy Policy from time to time. We will notify active users of significant changes via email or in-app notification. Continued use of Getoify after changes constitutes acceptance of the updated policy.

8. Contact